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Tokens & Balances

How to receive & send tokens, see your balances, and more!

Key thing to remember about Polkadot ecosystem tokens

Being a user in the Polkadot ecosystem means that there are lots of different types of token standards that you should be familiar with.
The most common user mistake in the Polkadot ecosystem is sending tokens to an exchange from the incorrect chain. For example, if you send DOT tokens from the Statemint parachain to a centralized exchange (CEX), it is very unlikely that you will receive your DOT tokens on the exchange.
This is because the CEX has configured their wallet to only show you DOT tokens which have been received on the Polkadot relay chain. In reality, the CEX has indeed received your DOT tokens, and they will actually be in your account (on the Statemint parachain), but it will likely take you a long time to convince the CEX to investigate your issue. So, please ensure you are sending tokens to the correct network. For this reason, Nova Wallet has a built-in feature which only allows you to send tokens from a network to an account address configured for that network.
There are also token standards such as Moonbeam's XC-20 standard. It is important to note, that much like the previous example, if you send an XC-20 asset, such as XC-DOT to a CEX, you are unlikely to receive that token in your CEX account.

How to receive tokens

  1. 1.
    Open the Nova Wallet application.
  2. 2.
    Select "Assets".
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  1. 3.
    Select the asset you wish to receive.
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  1. 4.
    Select "Receive".
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  1. 5.
    You can now share the QR code, or Select the account address at the top of the screen to copy the address.
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How to send tokens

  1. 1.
    Open the Nova Wallet application.
  2. 2.
    Select the assets tab.
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  1. 3.
    Select the asset which you want to perform the transaction with.
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  1. 4.
    Select send.
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  1. 5.
    Select the destination chain (when available), Input recipient account address, Input the transaction amount, and then Select "Continue".
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  1. 6.
    Review the transaction details and Select "Confirm".
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How to see your balances

  1. 1.
    Open the Nova Wallet application.
  2. 2.
    Select the assets tab.
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You will see your total balance of your Nova supported assets at the top of the screen. You can then either Select the "Total balance" box to see a further breakdown of your assets, or simply scroll through the assets in the list. You can also Select the search button to search for a particular asset by it's name / ticker.
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How to show/hide zero balances

  1. 1.
    Open the Nova Wallet application.
  2. 2.
    Select the assets tab and thenSelect the filters button. Note: this button looks like 3 horizontal lines and is located to the right of the search button.
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  1. 3.
    Toggle on / off the "Hide assets with zero balances" option.
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How to hide specific tokens

  1. 1.
    Open the Nova Wallet application.
  2. 2.
    Select the assets tab and then Select the manage tokens button.
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  1. 3.
    Navigate to the token you wish to hide, you can choose to hide the token on specific networks by Selecting the edit button.
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  1. 4.
    Alternatively, you can simply toggle the slider off to hide the token on all networks.
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How to add a custom ERC-20 token

Be careful when adding custom ERC-20 tokens to your wallet. Ensure that you have properly verified that the contract address is the official / legitimate one. It is very common for scammers to impresonate an ERC-20 token with a fake contract address in order to try to steal funds from you.
  1. 1.
    Open the Nova Wallet application.
  2. 2.
    Select the assets tab and then Select the manage tokens button.
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  1. 3.
    Select the "Add token" button at the top right of the screen.
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  1. 4.
    Select the appropriate network.
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  1. 5.
    Input the contract address, symbol, decimals, and coingecko link (Optional).
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Last modified 2mo ago